Shipping Policy
Order Processing Time: All orders are processed within 48 hours after payment is received. If any item is out of stock, we'll promptly contact you with an explanation.
Shipping Cost: We offer free shipping on orders above $49. For orders below $49, a shipping fee will be applied at checkout.
Delivery Times:
- United States: 5-12 business days
- United Kingdom: 5-7 business days
- Canada: 6-15 business days
- Europe: 5-15 business days
- Worldwide: 7-15 business days
Please note that transit times may slightly vary based on destination countries and local holidays. Delays can occur due to unforeseen circumstances.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your delivery.
International Shipping: We ship worldwide. However, customers are responsible for any customs and import taxes that may apply. We cannot control delays due to customs processes.
Lost or Stolen Packages: ImperiumBands is not responsible for any lost or stolen packages. Please ensure that the shipping address provided is secure.
Satisfaction Guaranteed: If you're not 100% satisfied with the items you received, we will gladly accept returns within 30 days of receipt for most items in new condition. Contact us at info@imperiumbands.com before returning items, and our customer service representative will respond within 24 hours.
Your satisfaction is our priority at ImperiumBands. Thank you for shopping with us!