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FAQ

What materials are ImperiumBands made of? Our bands are crafted with precision using top-notch materials, including titanium and silicone, ensuring durability and style.

How do I find the right size for my ImperiumBand? Use our sizing guide to determine the perfect fit for your wrist. Bands are adjustable, but we also offer a Size Extender Kit for larger wrists.

Where does ImperiumBands ship to? We provide worldwide shipping. Shipping costs will be applied at checkout based on your location.

What are the estimated delivery times? Delivery times vary by region. Please refer to our Shipping FAQs for detailed information on delivery estimates.

How can I track my order? Once your order is shipped, you'll receive a tracking number to monitor your package's journey.

Can I cancel my order? Orders can be canceled if not scheduled for fulfillment. A 5% cancellation fee applies. Contact us immediately, as orders are fulfilled promptly.

What if my item is damaged or defective? We guarantee a replacement or provide return instructions for damaged or defective items within 30 days of delivery. Shipping costs are covered by us.

What is your return policy? Our return policy allows for returns within 30 days, provided the item is unused and in its original packaging. Contact info@imperiumbands.com for assistance.

How can I reach ImperiumBands customer support? For any queries, reach out to us at info@imperiumbands.com or call us at 0647375050. Our address is Kompas 1319DJ.

Can I visit ImperiumBands in person? Absolutely! Our physical address is Kompas 1319DJ. Feel free to drop by during our business hours.

Track Your Order with Ease

Discover the whereabouts of your ImperiumBands order through our seamless Track & Trace service. Stay informed about your package's journey from our warehouse to your doorstep.

Using Track & Trace:

  • Once your order is shipped, a unique tracking number will be emailed to you.
  • Visit our website and enter the tracking number to access real-time updates.

What You Can Monitor:

  • Current location of your package
  • Expected delivery date
  • Significant status updates during transit

Troubleshooting:

  • If there are no immediate updates, allow some time for the system to refresh.
  • For any concerns or issues with tracking, contact our customer support at info@imperiumbands.com or call 0647375050.

Contact Information:

Track your order effortlessly and ensure a smooth delivery experience with ImperiumBands Track & Trace.